Take charge of a ready-built automated management system and operating plans. Lead the launch, the people and the continuous improvement that turn them into reliable service.
Explore the role
The opportunity
We are launching a housekeeping and property care business within the Fakron Alliance vision. You will take over an existing automated administrative system, documented procedures and plans for operation and development, assess readiness, and lead practical execution.
What you will lead
- Understand and test the existing system, identify launch requirements and take the operation into service.
- Recruit, train and lead the field team within approved plans and budgets.
- Operate the links between booking platforms, property management systems, channels, work orders, inventory, quality checks and handover.
- Maintain accurate stock records for linen, consumables and equipment, with clear replenishment and discrepancy follow-up.
- Ensure consistent archiving and indexing: each property and task linked to its records, photos, costs, responsible person and review.
- Handle booking changes, staff shortages, system failures and operational pressure within delegated authority.
- Identify gaps during delivery, coordinate improvements with technical specialists, and test and document changes before wider use.
- Report service quality, on-time readiness, costs, profitability and development needs.
What you bring
Practical experience in cleaning services, hotel housekeeping or facilities operations, combined with a working understanding of digital systems and workflow automation. You can take over an established system, lead people in using it and coordinate its development. Familiarity with property management and channel-management systems is valuable.
We value sound judgement under pressure: resolve the situation, document the decision and turn the lesson into a better procedure.
Governance and accountability
The role operates within a governance structure under board oversight, with defined executive authority, approved objectives and transparent reporting. You should know when to act, when to escalate and how to make operational performance visible to the board.
Measures of success
Launch readiness, stable daily operations, consistent service quality, accurate records, cost control and continuous improvement. Detailed milestones will be agreed against the approved budget and resources.
Working arrangement
Amman-based field and management responsibilities. Fixed compensation plus an agreed performance incentive, with responsibilities, authority, deliverables and working hours set out in writing.
Show us your approach
Describe a team or operating system you took over, and a situation in which you had to adapt the plan during execution. What did you decide, why, and what happened? Explain how you would connect a booking to the work order, inventory, inspection and cost record. Include this in the application below; redact confidential information.
The system is ready. We are looking for the person to lead its launch.
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